Customer satisfaction is our top priority, so any merchandise purchased from us is fully returnable.
Here are some guidelines to ensure a quick and hassle-free return process.
Instructions For Returns and Exchanges:
Please Note: Returns must be made within 10 days of you receiving the items. The item must be unused and in its original packaging. A 20% restocking fee is applicable for refunds or returns not due to an error on DGG's part or for special order items DGG does not stock.
Contact us by email:
or fax: (904) 777- 4802, let us know what item you want to return or exchange and for what reason. Please don't forget to include your order number in your correspondence.
We will email you within 24 hours with your Return Authorization (RA) Number.
Repackage the item making sure to clearly write the Return Authorization (RA) Number on the outside of the package.
Send the return to our distribution center:
DGG Uniform & Work Apparel
8725 Youngerman Ct., Ste. 305
Jacksonville, FL 32244
Once the item has been received, we will send you the exchange item or refund your account. A 20% restocking fee is applicable on refunds for returns not due to an error on our part.